Frequently Asked Questions (FAQ's)

Q. How long do the castings take to set?
A. Approximately forty minutes.

Q. Do they have to be placed in an oven or kiln to set?
A. No it is a cold casting system.

Q. How do I return my work to you?
A. Parcel force, all products should be despatched using the postal service.

Q. Who pays postage costs?
A. Classic Cottages will cover postage costs, once you start sending your finished work on a regular basis.

Q. What type of paints should I use?
A. You can use acrylic or water based paints. Water based paints to be finished with a matt varnish)

Q. Are paints included in my kit?
A. No, however we can provide them, see order form.

Q. How much space is required to work from home?
A. Very little space is required, a kitchen work top or table is all the space you will need.

Q. Where can I purchase extra consumable materials from? I.e. latex, stonecast powder etc.
A. You can purchase all consumables from us, alternatively try your local arts & craft supplier.

Q. What colours should I paint the cottages & buildings?
A. One of our main selling points is that all of our cottages & buildings are individually painted; therefore no two are ever the same. We can provide sample cottages and buildings to give you an idea.

Q. How do I pack my finished goods for despatch?
A. Painted products should initially be wrapped in tissue paper, then use either a bubble wrap or newspaper to ensure good protection against damage in transit.

Q. Once materials have run out, do we have to purchase another kit?
A. No. Further materials can be purchased from us see order form.